Treatment FAQs

Top questions answered about acne treatments, home care, virtual consults, and more.

We kindly ask for at least 24 hours’ notice for cancellations or reschedules. Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee. This helps us respect everyone’s time and offer openings to other patients in need.

Michelle operates by appointment only, and while same-day bookings aren’t guaranteed, you’re welcome to check online or reach out directly to see if there’s an opening. We recommend booking in advance to secure your preferred time.

Yes! In fact, we recommend starting with a consultation, especially if you're new or dealing with specific concerns like acne. This allows Michelle to assess your skin, understand your goals, and create a personalized treatment plan just for you.

Michelle will evaluate your skin during your consultation or first appointment and recommend the facial that best fits your skin type, concerns, and goals. Every treatment is customized to ensure you get the results you’re looking for.

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Whether you're seeking skincare advice, need help tracking an order, or just have a quick question, Michelle is here to help.